Why Your Hospital Cannot Perform
Like It Used To.

Managed care. HMOs. Government HMO subsidies. For profit insurance companies. The government Medicare monopoly. Medicare Diagnostic Related Groups (DRG) hospital payment system. Medicare resource based relative value system (RBRVS) for doctors. For profit hospital chains. State and government insurance coverage mandates. The growing uninsured population. The politics of health care reform. That about sums it up.

Over the last 15 years, hospitals have been severely impacted financially by federal and state mandates, HMO insurance and Medicare reimbursement changes. The result has been an understandable change in focus from patient care to the bottom line. Hospitals have downsized, reorganized, closed, sold out to for profit chains, contracted with physician groups and insurance companies to protect market share. They have gutted middle management, fired technicians and cut back nurses to the bone.

Patients using hospitals notice the difference. They complain that care this year is not as good as it was a few years ago. Doctors are getting complaints right and left from their hospitalized patients and are passing them on to hospital administrators.
GOVERNMENT PRICE FIXING:
DRGs, RBRVS, AND THE MEDICARE MONOPOLY
Medicare was never meant to be a blank check for hospitals and doctors to overcharge for services. With costs rapidly rising for new technology and treatment, the Health Care Finance Administration (HCFA) initiated a radical new price fixing scheme for hospitals (DRGs) and for doctors (RBRVS). Started in 1983, both systems fixed prices for services so that hospitals and doctors cannot charge more than the government amount allowed. The DRG system begun in 1983 now pays a fixed fee for each hospital stay based only on the diagnosis. For example, a hospital stay for pneumonia (DRG no. 90) pays $ 2,724.04 whether you stay one day or one month. No matter how many resources are used, the payment never is higher. Little wonder hospitals cut back service and move people out the door as fast as possible.

The RBRVS system started in 1983 and evolved into a complex formula to fix prices for every interaction with a doctor. For example, Medicare pays a global fee of $600 for a surgeon to take out your gall bladder and not a penny for any postoperative care for the next thirty days. Little wonder that some surgeons quickly push patients back to primary doctors and fall short on follow up.

This government price control scheme creates perverse incentives for hospitals and doctors to limit care. Nonetheless, Medicare expenditures are continuing to rise and there is no end in sight. As is usually the case, government price controls never save taxpayers any money.
DISCOUNTS FOR MARKET SHARE:
HOSPITAL HMO AND PPO CONTRACTS
Government subsidies for insurance companies to start HMOs began in 1973. Intense competition ensued as HMOs were started everywhere. Low cost policies cut profits and the dominance of for profit insurance companies led to consolidation. Now only a few big survivors offer HMOs in each marketplace.

Hospitals were forced to accept steep discounts from HMOs and PPOs to keep their beds full. Previously they had charged insured patients more for their services and that made up for lower Medicare reimbursement and charity care. This "cost shifting" dried up in the 1990's. Downsizing and diminished service quality were the inevitable result.
CUT TO THE BONE:
DOWNSIZE AND REORGANIZE
The financial facts forced hospitals to eliminate whole job categories. Gone are EKG techs, blood drawing teams, pulmonary therapists and most middle management. Nursing ranks were cut and nurses given many of these responsibilities. Inexpensive nurses aides do what registered nurses used to do and are now "managed" by a nurse responsible for twice as many patients.
SECURITY IN NUMBERS:
CONTRACTS TO CONTROL THE DOCTOR
Hospitals not only contract with payers (HMO, PPO, Medicare), they increasingly contract or even own physician groups to further guarantee patient flow and market share. A large HMO contract, an oncology or a cardiology group contract can fill up an emergency room, surgery schedule or x-ray department leaving little room for private patients who used to have better access to these services. Administrators are happy because they now control patient flow and cash flow no matter what the quality of care may be.
NO WATCHDOGS:
THE COLLAPSE OF QUALITY
With the attention of hospital administration and their contracted physician groups on money, quality of care has fallen by the wayside. Public outcry against HMO abuses has led to hospital patient satisfaction surveys which has been self serving and misleading. Hospitals claim their patients and doctors are all happy with care when they ask the questions. When outsiders ask, great dissatisfaction is revealed. Neither the hospital or the insurance companies are adversely impacted financially by dissatisfied patients when the patients are locked in by contracts.
THE BACKLASH
Non-profit physicians organizations like APPA have sprung up to champion the cause of patients and their own independent doctors. These organizations and their member physicians are not under contract to HMO insurance companies or to hospitals. They are single issue advocates and not compromised like the AMA which represents less than 30% of practicing physicians, courts HMO membership and is obliged to the government because of contracts it has with the Health Care Finance Administration.

Physician organizations such as APPA are the first wave of physician-organized backlash against the excesses of government control of health care and for profit insurance company control of employer provided health care. Stay tuned. When patients also unite in a non-profit manner to assert their own interest, "patient power" will change the marketplace and move politicians to act in the best interest of patients.
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